Privacy Policy

Effective Date: March 21, 2026

Welcome to Ceylon Gem (https://ceylonigem.com/). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Information: When you make a purchase or contact us, we collect your name, billing/shipping address, email address, and phone number.
• Payment Information: We use secure third-party payment gateways. We do not store your credit card or payment details on our servers.
• Automatically Collected Data: Like most websites, we use cookies to collect non-personal data such as your IP address, browser type, and browsing behavior on our site to improve user experience.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your gemstone orders.
• Communicate with you regarding your order status, inquiries, or customer support requests.
• Improve our website, products, and services.
• Send you promotional emails or updates (only if you have opted in). You can unsubscribe at any time.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may only share your details with trusted service providers (such as shipping companies or payment processors) strictly for the purpose of fulfilling your order and providing our services.

4. Data Security

We take the security of your data seriously. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or request the deletion of your personal information stored with us. If you wish to exercise these rights, please contact us using the details below.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the revised “Effective Date.”

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please get in touch with us: