Terms of Service

Effective Date: March 21, 2026

Welcome to Ceylon Gem (https://ceylonigem.com/). By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

2. Products and Pricing

We make every effort to display as accurately as possible the colors, cuts, and images of our gemstones. However, natural gemstones may vary slightly, and we cannot guarantee that your computer monitor’s display of any color will be completely accurate. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

3. Authenticity Guarantee

We pride ourselves on providing authentic, naturally mined gemstones from Sri Lanka. Certificates of authenticity or gemological reports will be provided as described on the respective product pages.

4. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors without prior wholesale agreements.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Ceylon Gem and is protected by international copyright laws.

6. Limitation of Liability

In no case shall Ceylon Gem, our directors, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Sri Lanka.

8. Contact Information

Questions about the Terms of Service should be sent to us at:

Company Name: Ceylon Gem

Address: 271/1 Godapola, Gelioya, Kandy, Sri Lanka

Phone / WhatsApp: 0778131141

Email: info@ceylonigem.com